Picture this. You are in a meeting with your own colleagues and two of the team members from the vendor team to discuss a critical showstopper for a go live. The topic was discussed multiple times in the recent past with no solution sighted in the horizon.
The situation rapidly escalates with
discussions spiralling. Temperature levels in the meeting room rises with
sparks of arguments flying high. After a lot of deliberations, an agreement on
the way forward is reached.
A day later, when you catch up
internally, you have a major realisation. While one of the two team members
from the vendor side, who was equally senior, was boiling and reacting, the
other was handling the situation in a calm and composed manner, topped with a
subtle smile. Though his conversations were cut through many times, he remained
patient. He even changed his strategy mid-way through to buy time by promising
to stop talking exactly after ten seconds. De-escalation was definitely his cup
of tea.
Colleagues like these serve as a constant
reminder that professional maturity is not just about the age. It is a skill
that we need to gain and grow over a period of time in our career.
Some get it, others remain a pain, you
know where...
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