A cousin's wedding took us to Neeleshwaram, a small town in the Northernmost district of Kasargod in Kerala. We reached on the wedding eve and the next day was quite a happening one.
By evening, after the wedding, we got back to the lodge where we stayed and I went out to buy some water. Also wanted to see if I could get some tea for all of us. Found a bakery where I got the water bottles. Since there were more than six of us at the hotel I checked with them if I could get tea as a take away item.
All what I was expecting was to get tea in disposable cups with lids. Then came the twist.
The shop was run by an elderly lady and her daughter. The lady asked me where I stayed. When she learned about our stay at the nearby lodge she filled a flask and another vessel with tea and also packed half a dozen glass tumblers along with it! There was more to this surprising customer service.
When I suggested disposable cups, her response was that, tea won't taste good in plastic cups and insisted that I take the glass ones itself! She even sent one guy to help us carry these things back to the place where we stayed.
The tea tasted very good and later I promptly returned the flask and all to the shop. When they took the items back they even asked me to visit Neeleshwaram again to explore this place better.
Needless to say, it was one of the best customer service I've ever experienced in my life. All what I wish is the world to have more people like these to spread genuine selflessness so that we are surrounded with love than hatred!
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